Using AI’s Tools in Hiring, Firing, and Compensation Decisions
What Employers Need to Know About Using ADMT in Employment Decisions
Decisions about hiring, termination, and compensation represent substantial administrative costs for employers. Automated decision-making technologies (“ADMT”) can significantly streamline the process. However, employers using ADMT should be aware of recent and existing regulations governing the use of AI tools in evaluating prospective and current employees.
In addition to recent AI-specific regulation, use of AI tools in making employment decisions may be regulated by existing anti-discrimination statutes. Use of an algorithm that discriminates against a protected class identified in federal statutes – most notably Title VII of the Civil Rights Act and the Americans with Disabilities Act (ADA) – may expose employers to liability. What is ADMT? ADMT, or automated decision-making technology, is any technology that processes personal information and uses computation to replace or substantially replace human decision-making. AI tools used in employment may be one type of ADMT available to employers. In the context of ADMT, significant employment decisions may include:- Hiring
- Allocating work or compensation
- Promotion and demotion
- Suspension and termination
- Fail to take into account reasonable accommodations or available workplace alternatives in their assessment of a candidate’s ability to uphold the employer’s performance standards
- Fail to include measures to mitigate against sensitivity to names of candidates – which contain information as to the gender and/or ethnic or racial origins of the applicant
- Are overly reliant on inferences between the applicant and existing successful employees, which may reinforce existing hiring biases
- Fail to account for possible reasonable accommodations related to their disability that are available to the applicant
- Rely on an empirical evaluation of an individual’s conformity with a subjective standard such as “culture fit”.Additionally, video-interviewing software that includes emotion-recognition technology without human involvement in their hiring decision, and hiring tools that require the applicant to provide medical information prior to employment may also create additional risk.
- Is tasked with merely reviewing AI output
- Lacks authority to change the decision
- Lacks access necessary to make an independent decision
- Operates under time constraints insufficient for substantive review
- Only intervenes for obvious mistakes
- Conducting and submitting a risk assessment evaluating the risks of potential discrimination or data privacy balanced against the benefit to the business
- Disclosing use of an AI tool in the applicant selection process before an applicant submits their application
- Consulting state and local regulations to confirm compliance with required procedures and components. For example, CA, NY, IL, and CO are among the states that mandate some type of pre-disclosure when using ADMT or similar tools. Depending on the jurisdiction, it may be helpful for employers to consult relevant statutes to determine specific compliance requirements and timelines for disclosure.
- Maintaining alternative processes to ADMT for selecting qualified candidates and allow potential applicants to opt-out of its use in evaluating their application. For candidates with disabilities, this may also include providing candidates with reasonable accommodations, including specialized equipment or extended timing or other modifications for timed skill assessments.
- Establishing an appeal process for employment decisions made using AI tools.
- Anticipating possible requests for deletion of personal data in response to evolving privacy rights across various jurisdictions. For example, in California, applicants may have existing privacy protections that include the rights to:
- Be notified regarding a business’s use of AI in making employment decisions
- Know what data is being collected, its purpose, and with whom it will be shared
- Request deletion of personal information
- Correct inaccurate personal information
- Stop or limit the sale of sensitive personal information
- And non-discrimination for exercising the rights provided.
